Terms & Conditions
TERMS AND CONDITIONS
1. INTRODUCTION
Welcome to leylichulagova.com ("Website"). This Website is operated by Hatun Nur Özdemir Sole Proprietorship ("Company," "we," "our," or "us"), registered in Turkey. These Terms and Conditions govern your use of our Website and the purchase of products and services through our online store.
By accessing or using leylichulagova.com, you agree to be bound by these Terms and Conditions in accordance with Turkish laws, including the Law No. 6502 on the Protection of Consumers and the Distance Sales Regulation. If you do not agree with any part of these Terms, please refrain from using our Website.
2. DEFINITIONS
BUYER (Customer): A natural or legal person who purchases products or services through the Website.
SELLER (Company): Hatun Nur Özdemir Sole Proprietorship, the legal entity operating leylichulagova.com.
PRODUCTS: The goods or services available for sale on the Website.
WEBSITE: leylichulagova.com, including all pages, subdomains, and associated services.
ORDER: A purchase request placed by a Buyer through the Website.
CONTRACT: The agreement formed between the Buyer and Seller upon order confirmation.
3. ORDERING PROCESS
3.1 Placing an Order
Orders can be placed through our website by selecting products and completing the checkout process.
By placing an order, you confirm that you are legally capable of entering into a contract and that you provide accurate information.
3.2 Order Confirmation
Once you place an order, you will receive a confirmation email. This email does not constitute acceptance of your order; it is simply an acknowledgment.
The Seller reserves the right to reject or cancel an order if the product is out of stock, there is an error in the listing, or for any other valid reason.
3.3 Pricing & Payment
All prices displayed on the Website include applicable Value-Added Tax (VAT) unless otherwise stated.
Prices are subject to change at any time without notice.
Payments can be made via credit card, debit card, or other available payment methods.
4. SHIPPING AND DELIVERY
4.1 Delivery Time
Products will be shipped to the delivery address specified at checkout.
The maximum legal delivery period is 30 days depending on location as per Turkish law.
4.2 Shipping Fees
Shipping fees are displayed at checkout and vary based on location and order size.
4.3 Risk of Loss
Once an order has been handed over to the courier, the risk of loss or damage passes to the Buyer.
5. RETURNS, CANCELLATIONS, AND REFUNDS
5.1 Right of Withdrawal
In accordance with Article 15(1)(b) of the Turkish Distance Contracts Regulation, the right of withdrawal does not apply to products that are custom-made or part of a limited edition collection. All items sold on leylichulagova.com are therefore non-returnable and non-refundable unless proven defective or incorrect.
5.2 Non-Returnable Items
All items sold on leylichulagova.com are either custom-made or part of a limited designer collection and are strictly non-returnable unless proven defective or incorrect.
5.3 Order Cancellations
Orders may be canceled within 24 hours if they have not yet been shipped.
If the order has already been processed, the standard return policy applies.
6. CUSTOMER OBLIGATIONS
By using our Website, the Buyer agrees to:
Provide accurate and up-to-date personal and payment information.
Use the Website only for lawful purposes.
Not interfere with or disrupt the Website’s functionality.
Not attempt to gain unauthorized access to our systems.
The Seller reserves the right to suspend or terminate accounts that violate these Terms.
7. INTELLECTUAL PROPERTY
All content on leylichulagova.com, including text, images, graphics, logos, and software, is the property of Hatun Nur Özdemir Sole Proprietorship and is protected by Turkish intellectual property laws.
The Buyer may not copy, reproduce, or distribute content without prior written permission.
8. LIMITATION OF LIABILITY
The Seller strives to provide accurate product descriptions and images, but does not guarantee that all information is error-free.
The Seller is not liable for indirect, incidental, or consequential damages arising from the use of the Website or products.
The Seller’s liability is limited to the amount paid for the product in question.
9. FORCE MAJEURE
The Seller is not responsible for delays or failures in performance caused by circumstances beyond its control, including but not limited to:
Natural disasters (earthquakes, floods, fires).
Government actions, regulations, or restrictions.
Strikes, labor disputes, or supplier disruptions.
Cyberattacks, internet failures, or system breakdowns.
10. PRIVACY POLICY
The Buyer's personal data is collected, stored, and used in compliance with the Personal Data Protection Law No. 6698 (KVKK).
For more details, please refer to our Privacy Policy, available here.
11. GOVERNING LAW AND DISPUTE RESOLUTION
These Terms and Conditions are governed by Turkish law.
In case of disputes, the Buyer may apply to the Consumer Arbitration Committee or Consumer Courts within the limits set by applicable laws.
12. CHANGES TO TERMS AND CONDITIONS
The Seller reserves the right to update these Terms and Conditions at any time without prior notice.
The revised version will be posted on the Website, and continued use of the services constitutes acceptance of the new terms.
13. CONTACT INFORMATION
For any questions or concerns regarding these Terms and Conditions, please contact us:
Email: info@leylichulagova.com
Website: www.leylichulagova.com