Privacy Policy
PRIVACY POLICY
1. GENERAL INFORMATION
At leylichulagova.com, operated by Hatun Nur Özdemir Sole Proprietorship, we highly prioritize the protection of your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in compliance with the Law on Protection of Personal Data No. 6698 (KVKK) and other applicable regulations.
By using leylichulagova.com, you consent to the collection and use of your personal information as described in this Privacy Policy.
2. DATA COLLECTION AND PURPOSE OF PROCESSING
We collect personal data for various purposes, including but not limited to:
Verifying the identity of users on our website and mobile applications,
Storing customer contact details for communication and order fulfillment,
Processing transactions and managing shipping and invoicing,
Ensuring compliance with the Distance Sales Agreement and Consumer Protection Law,
Managing legal and regulatory obligations,
Preventing unauthorized access, fraud, and security breaches,
Conducting marketing campaigns, advertising, and personalized promotions,
Analyzing customer behavior to improve user experience,
Handling customer support requests, complaints, and suggestions,
Providing customer-specific recommendations and offers.
We process your data lawfully, in line with KVKK regulations, and only for the stated purposes.
3. TYPES OF DATA WE COLLECT
We may collect and process the following personal data:
Identity and contact details: Name, surname, email address, phone number, mailing address, tax identification number (if applicable) or id number.
Transaction details: Purchase history, payment records, invoices, shipping information.
Technical and browsing data: IP address, device and browser type, cookies, login records, session details, and website usage analytics.
Marketing and communication preferences: Your consent regarding receiving promotional emails, SMS, or notifications.
You may visit leylichulagova.com without providing personal data. However, refusing to share certain information may prevent you from using specific services (such as placing an order).
4. DATA STORAGE AND SECURITY MEASURES
We store personal data for only as long as necessary to fulfill the intended purpose or as required by applicable laws. After this period, data is securely deleted, disposed of, or anonymized.
To protect your personal data, we implement:
Encryption protocols for secure transactions,
Secure servers with restricted access,
Periodic security audits and penetration tests,
Strict access controls to prevent unauthorized access, modification, or disclosure.
5. DATA SHARING AND THIRD-PARTY DISCLOSURE
We do not share, sell, or rent your personal data to third parties without your consent. However, data may be shared with:
Payment processors and financial institutions to facilitate secure transactions,
Logistics and delivery service providers to ensure product shipment,
Regulatory authorities and law enforcement agencies if required by law,
Marketing and advertising service providers for customer engagement campaigns,
Cloud storage service providers to securely store data.
We take necessary technical and legal precautions to ensure that third parties handle your data in compliance with privacy laws.
6. YOUR RIGHTS UNDER KVKK
Under Article 11 of the KVKK, you have the following rights regarding your personal data:
To learn whether your personal data has been processed,
To request information about how your data is used,
To learn the purpose of processing and whether it aligns with the intended purpose,
To know if your data has been shared with third parties domestically or internationally,
To request the correction of incomplete or incorrect data,
To request deletion, anonymization, or destruction of your data if processing is no longer necessary,
To request that any updates or corrections be communicated to third parties,
To object to automated decision-making processes that produce unfavorable outcomes for you,
To claim compensation if you suffer damages due to unlawful data processing.
You may submit any data-related requests by contacting us at info@leylichulagova.com. We will process your request in accordance with legal deadlines and applicable data protection regulations.
7. COOKIE POLICY
Cookies are small text files stored on your device when you visit our website. We use cookies to:
Enhance website functionality and user experience,
Remember login credentials and user preferences,
Analyze site traffic and optimize performance,
Deliver personalized ads and marketing content.
You can manage or disable cookies via your browser settings. However, please note that disabling certain cookies may affect website functionality.
For more information about cookies and how to manage them, visit www.allaboutcookies.org.
8. DATA RETENTION PERIODS
We retain personal data for the following periods, unless otherwise required by law:
E-commerce transaction records: Stored for 10 years in accordance with tax and financial regulations.
Marketing and communication preferences: Stored until withdrawal of consent.
Customer complaints and support requests: Stored for up to 3 years for legal compliance.
Cookie and website analytics data: Stored for 30 days to 2 years, depending on the cookie type.
After these periods, personal data is securely deleted, anonymized, or disposed of.
9. THIRD-PARTY LINKS
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy policies or practices of external sites. We recommend reviewing their privacy terms before providing any personal information.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in regulations, industry practices, or company policies. Any updates will be posted on this page, and significant changes will be communicated via email or website notifications.
11. CONTACT INFORMATION
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Email: info@leylichulagova.com
Website: www.leylichulagova.com